Time to file KTAC claim

prichard · Jan 14, 2019

Somehow a log found it's way above the axle and into the engine area. As far as I can tell only damage is neutral switch bracket, bent oil filter, and trashed fender and taillight.

diesel85 · Jan 14, 2019

Ouch!

Good thing that didn't get you!

When I was little, I was ATVing with some friends. One of my friends had a similar experience, but it went right through the plastic fender like an inch away from his leg.

Ortimber · Jan 14, 2019

I have no doubt KTAC will take care of you. Glad you weren’t hurt.

Tractor Seabee · Jan 15, 2019

The Kubota dealer doing the work will help you with the claim if needed. They can also make sure you have identified all the damage.

Ron

dragoneggs · Jan 15, 2019

Tractor Seabee said:
The Kubota dealer doing the work will help you with the claim if needed. They can also make sure you have identified all the damage.

Ron

Ron, Good point... I'd have the dealer walk through the damage inspection with you. He will only want do this repair once and right, being on a warranty claim.

davedj1 · Jan 15, 2019

Wait? How is that a warranty item?
Of course I have no idea what is covered but that would seem like negligence to me albeit an unfortunate incident.

4570Man · Jan 15, 2019

davedj1 said:
Wait? How is that a warranty item?
Of course I have no idea what is covered but that would seem like negligence to me albeit an unfortunate incident.

It’s not. It’s an insurance claim.

Industrial Toys · Jan 15, 2019

All the reason to ALWAYS scout your area. I mangled my steps on an unseen stump obscured by vegetation.

RickB · Jan 15, 2019

4570Man said:
It’s not. It’s an insurance claim.

Correct. And the dealer will write and file the estimate.

prichard · Jan 16, 2019

Yep, insurance policy that I pay for.

Called KTAC and dealer. Should be picked up this afternoon or tomorrow.

KTAC · Jan 16, 2019

Correct. This appears to be an insurance claim. Call KTAC at 800-348-5802 to file a claim and then get the equipment to your dealer (KTAC covers transportation under the policy). The dealer and our claim rep will take it from there!

prichard · Jan 16, 2019

Thank you, Brian. One of the reasons I have the insurance is because of you being active and helpful here on the forum.

KTAC · Jan 16, 2019

Thank you, prichard! I appreciate the kind words. Even though we don't approve 100% of claims submitted, we do believe in doing what is right (I live by the Golden Rule). We do our best so (hopefully) KTAC isn't a reason for Kubota owners to look elsewhere.

davedj1 · Jan 17, 2019

OK, I guess I mistook warranty for insurance claim. I'm glad you are getting it back so quickly.

prichard · Jan 25, 2019

Ouch. As they looked closer the realized that the transmission housing is cracked. Looks like it'll be down a while.

davedj1 · Jan 25, 2019

prichard said:
Ouch. As they looked closer the realized that the transmission housing is cracked. Looks like it'll be down a while.

That's a bummer but good thing you have the insurance.

dragoneggs · Jan 26, 2019

davedj1 said:
That's a bummer but good thing you have the insurance.

And when insurance is involved, it gets fixed right. As much as I despise extended warranties, good insurance policies on certain things make your day those few times when shiit happens.

Extended warranties on the other hand aren’t worth it to me. Save your money on all the extended warranty offers and if one in ten of your purchases fails, you saved enough for a new one.

rScotty · Jan 26, 2019

dragoneggs said:
And when insurance is involved, it gets fixed right. As much as I despise extended warranties, good insurance policies on certain things make your day those few times when shiit happens.

Extended warranties on the other hand arenç¨š worth it to me. Save your money on all the extended warranty offers and if one in ten of your purchases fails, you saved enough for a new one.

My old car finally accumulated enough miles so that the extended warranty company wouldn't write me another extension. Although there wasn't much warranty work done in the 22 years, the extended warranty was worth it to me just for peace of mind. And of course the car still looks and runs good as a result. I will say that the motor is getting pretty old, and unfortunately the extended warranty quit covering that about eight years ago.

Financially, if I had paid out of pocket for the minimal repairs through the years it probably would have cost twice what the warranty did - but of course that same amount of money invested in just about any financial market anywhere would still have been a better deal. That's probably how insurance agencies make their money.

If I could buy an extended mechanical policy on our Kubota M59 I'd probably do so. I did buy Kubota's Warranty Extension - which is different from insurance - back when it was new, but the only thing to go wrong was a factory recall on one hydraulic cylinder that was covered by warranty anyway.
rScotty

prichard · Feb 4, 2019

Over a week now since shop submitted to KTAC and word back on approval. That doesn't make me feel exactly warm and fuzzy. I have work to do and need the tractor.

ovrszd · Feb 4, 2019

You know how when you make predictions they always turn out to be wrong?

I think it's going to be awhile before you get your tractor back. They'll have to order the housing.....