YT235 down again!

   / YT235 down again! #41  
Hi Kenneth,

As previously stated, the RSM and the dealer are aware of situation and working on resolving this. Thank you for your comment and have a good day!
 
   / YT235 down again! #42  
rScotty, you share some interesting thoughts. Will be interesting to see how this plays out. Using Yanmar's web site sent them email on this thread and their comment left me disappointed. I was very clear with them on this thread and they ought to check it out. Even gave them title to it and tractorbynet.com is the site. If I were Yanmar would do my best to help solve this or show we tried to and something beyond our control was the issue.

Not sure the title of the other thread I read here in the Yanmar section would suggest you read that thread also.

Looks like you may have hit a nerve. Hoping the best. This really should be resolved by now. Hope Yanmar steps up.
 
   / YT235 down again! #43  
Looks like you may have hit a nerve. Hoping the best. This really should be resolved by now. Hope Yanmar steps up.

Being as honest as possible, I did send Yanmar a more detailed info this thread and got back an email from they thanking me for the additional info. They said they were aware of this thread and if memory is correct (that is on my work computer and I access tbn on my home computer) they were working with the dealership. I may be missing some of their message here but "I" thought their reply to me was very suitable. Enough so it renews my confidence in their brand.

Still will be waiting to see the OP post how it was handled and how he now feels about the issues.
 
   / YT235 down again!
  • Thread Starter
#44  
I will be following it too. The old Yanmar Company - before they joined with JD - provided excellent technical support to their customers. On the other hand, they ultimately shafted all their dealerships, which gave them the reputation that still follows their name in the US

I don't think that Yanmar understands the importance of manufacturer/dealer/customer support in the US market. Perhaps it is different in the rest of the world. Not here.

Although I am even more perplexed at why your dealer doesn't simply trade out your lemon for a different machine. After all, he is the person who is ultimately responsible to you - both legally and morally. It's not you who have a problem with Yanmar, it's him. And I further believe that would be what the lemon law will say as well - if you elect to apply it.

Then if he has a problem with Yanmar backing him up, that will be HIS problem......just as it should be. Regardless of how your local law is written, you are the consumer to be protected. Both your dealer and Yanmar are on the other side of the fence from you. Let them fight it out.
rScotty

Yanmar built the thing. It should be their responsibility to make it right or replace it. The dealer can only do what Yanmar allows under warranty repairs. I would not expect a local company to replace a product they did not build and that has a hold pile of problems.
 
   / YT235 down again!
  • Thread Starter
#45  
Being as honest as possible, I did send Yanmar a more detailed info this thread and got back an email from they thanking me for the additional info. They said they were aware of this thread and if memory is correct (that is on my work computer and I access tbn on my home computer) they were working with the dealership. I may be missing some of their message here but "I" thought their reply to me was very suitable. Enough so it renews my confidence in their brand.

Still will be waiting to see the OP post how it was handled and how he now feels about the issues.

It hasn't been handled. The tractor is still sitting at the dealership. This is the fourth time it has been in for diesel in the crankcase. It has been back twice for burst hydraulic pipes, (not hoses) along with a host of dash/gauge issues. If you consider Yanmar's piece-meal, "let's try this to see if it works" attempts at repairs a satisfactory approach, then maybe they have done all they are prepared to do. I think I can say that the dealership is beyond frustrated with the Yanmar attempts to correct the issue. They can only do what Yanmar allows under warranty repair.
 
   / YT235 down again! #46  
Hi Kenneth,

As previously stated, the RSM and the dealer are aware of situation and working on resolving this. Thank you for your comment and have a good day!


"Thank you for your comment and have a good day"
The..... "have a good day"......from Yanmar corporate, is nothing short of a snide response!
 
   / YT235 down again!
  • Thread Starter
#47  
Hi Kenneth,

As previously stated, the RSM and the dealer are aware of situation and working on resolving this. Thank you for your comment and have a good day!

How many more months does Yanmar plan on working on the problem? I will be near Adairsville in May for a high school graduation. If this is still going on I will trailer the thing with me and park it Yanmar's driveway with a sign on it. I will let you guess what might be written on the sign.
 
   / YT235 down again! #48  
It has been back at the shop since last Monday. It was taken apart on Thursday and the parts ordered. They will not arrive until about mid-January. So I am guessing about the third week of January before the tractor is usable again. Another Hydraulic line, (a metal one) burst. This is the second one that has ruptured. I actually had a mechanic tell me that I shouldn't fill the loader bucket and drive across a field because if the tractor bounced it would put too much pressure on the hydraulic lines and casue them to burst. For the record that is not what I was doing. So far the tractor has been at the dealer for repairs five times in the pars four months, each taking multiple weeks to fix. That is not counting the parts, like both lift arms on the tree point hitch, that broke and I purchased locally instead of waiting on Yanmar.

How in the heck did you break the 3 point lift arms?
 
   / YT235 down again!
  • Thread Starter
#49  
The weld on the lower yoke broke on the static one. The adjuster broke on the adjusting arm. Simply poor welds. I was able to purchase better-built arms elsewhere.
 
   / YT235 down again! #50  
The weld on the lower yoke broke on the static one. The adjuster broke on the adjusting arm. Simply poor welds. I was able to purchase better-built arms elsewhere.

Sorry to hear that,I have owned my YT359C for 2 years now and I've had no problems what so ever, no quality control issues nor any operational issues with my tractor and after owning 3 new pre tier iv Kubotas in the past I had many issues with those tractors. This Yanmar is the best tractor I've ever owned in my life and I'm going on 70 years old and been around tractors and trucks all my life. A friend of mine just bought a YT235 Cab this past summer and last I talked to him like wise he has had no problems with his either. So good luck on your tractor and hopes everything works out for you.

Regards,Bob
 

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