YT235 down again!

[Yanmar Tractor]

Hi Kenneth,

As previously stated, the RSM and the dealer are aware of situation and working on resolving this. Thank you for your comment and have a good day!

 

[4get gto]

rScotty, you share some interesting thoughts. Will be interesting to see how this plays out. Using Yanmar's web site sent them email on this thread and their comment left me disappointed. I was very clear with them on this thread and they ought to check it out. Even gave them title to it and tractorbynet.com is the site. If I were Yanmar would do my best to help solve this or show we tried to and something beyond our control was the issue.

Not sure the title of the other thread I read here in the Yanmar section would suggest you read that thread also.

Looks like you may have hit a nerve. Hoping the best. This really should be resolved by now. Hope Yanmar steps up.

 

[kthompson]

Looks like you may have hit a nerve. Hoping the best. This really should be resolved by now. Hope Yanmar steps up.

Being as honest as possible, I did send Yanmar a more detailed info this thread and got back an email from they thanking me for the additional info. They said they were aware of this thread and if memory is correct (that is on my work computer and I access tbn on my home computer) they were working with the dealership. I may be missing some of their message here but "I" thought their reply to me was very suitable. Enough so it renews my confidence in their brand.

Still will be waiting to see the OP post how it was handled and how he now feels about the issues.

 

[Mauser12]

I will be following it too. The old Yanmar Company - before they joined with JD - provided excellent technical support to their customers. On the other hand, they ultimately shafted all their dealerships, which gave them the reputation that still follows their name in the US

I don't think that Yanmar understands the importance of manufacturer/dealer/customer support in the US market. Perhaps it is different in the rest of the world. Not here.

Although I am even more perplexed at why your dealer doesn't simply trade out your lemon for a different machine. After all, he is the person who is ultimately responsible to you - both legally and morally. It's not you who have a problem with Yanmar, it's him. And I further believe that would be what the lemon law will say as well - if you elect to apply it.

Then if he has a problem with Yanmar backing him up, that will be HIS problem......just as it should be. Regardless of how your local law is written, you are the consumer to be protected. Both your dealer and Yanmar are on the other side of the fence from you. Let them fight it out.
rScotty

Yanmar built the thing. It should be their responsibility to make it right or replace it. The dealer can only do what Yanmar allows under warranty repairs. I would not expect a local company to replace a product they did not build and that has a hold pile of problems.

 

[Mauser12]

Being as honest as possible, I did send Yanmar a more detailed info this thread and got back an email from they thanking me for the additional info. They said they were aware of this thread and if memory is correct (that is on my work computer and I access tbn on my home computer) they were working with the dealership. I may be missing some of their message here but "I" thought their reply to me was very suitable. Enough so it renews my confidence in their brand.

Still will be waiting to see the OP post how it was handled and how he now feels about the issues.

It hasn't been handled. The tractor is still sitting at the dealership. This is the fourth time it has been in for diesel in the crankcase. It has been back twice for burst hydraulic pipes, (not hoses) along with a host of dash/gauge issues. If you consider Yanmar's piece-meal, "let's try this to see if it works" attempts at repairs a satisfactory approach, then maybe they have done all they are prepared to do. I think I can say that the dealership is beyond frustrated with the Yanmar attempts to correct the issue. They can only do what Yanmar allows under warranty repair.

 

[fried1765]

Hi Kenneth,

As previously stated, the RSM and the dealer are aware of situation and working on resolving this. Thank you for your comment and have a good day!

"Thank you for your comment and have a good day"
The..... "have a good day"......from Yanmar corporate, is nothing short of a snide response!

 

[Mauser12]

Hi Kenneth,

As previously stated, the RSM and the dealer are aware of situation and working on resolving this. Thank you for your comment and have a good day!

How many more months does Yanmar plan on working on the problem? I will be near Adairsville in May for a high school graduation. If this is still going on I will trailer the thing with me and park it Yanmar's driveway with a sign on it. I will let you guess what might be written on the sign.

 

[Blue14]

It has been back at the shop since last Monday. It was taken apart on Thursday and the parts ordered. They will not arrive until about mid-January. So I am guessing about the third week of January before the tractor is usable again. Another Hydraulic line, (a metal one) burst. This is the second one that has ruptured. I actually had a mechanic tell me that I shouldn't fill the loader bucket and drive across a field because if the tractor bounced it would put too much pressure on the hydraulic lines and casue them to burst. For the record that is not what I was doing. So far the tractor has been at the dealer for repairs five times in the pars four months, each taking multiple weeks to fix. That is not counting the parts, like both lift arms on the tree point hitch, that broke and I purchased locally instead of waiting on Yanmar.

How in the heck did you break the 3 point lift arms?

 

[Mauser12]

The weld on the lower yoke broke on the static one. The adjuster broke on the adjusting arm. Simply poor welds. I was able to purchase better-built arms elsewhere.

 

[Blue14]

The weld on the lower yoke broke on the static one. The adjuster broke on the adjusting arm. Simply poor welds. I was able to purchase better-built arms elsewhere.

Sorry to hear that,I have owned my YT359C for 2 years now and I've had no problems what so ever, no quality control issues nor any operational issues with my tractor and after owning 3 new pre tier iv Kubotas in the past I had many issues with those tractors. This Yanmar is the best tractor I've ever owned in my life and I'm going on 70 years old and been around tractors and trucks all my life. A friend of mine just bought a YT235 Cab this past summer and last I talked to him like wise he has had no problems with his either. So good luck on your tractor and hopes everything works out for you.

Regards,Bob

 

[Katahdin]

I brought my LX4500 to the dealer once for a warranty repair. The 3-point lift valve stopped working. I dropped it off on a Saturday and picked it up the following Saturday. No drama.

 

[4get gto]

Sorry to hear that,I have owned my YT359C for 2 years now and I've had no problems what so ever, no quality control issues nor any operational issues with my tractor and after owning 3 new pre tier iv Kubotas in the past I had many issues with those tractors. This Yanmar is the best tractor I've ever owned in my life and I'm going on 70 years old and been around tractors and trucks all my life. A friend of mine just bought a YT235 Cab this past summer and last I talked to him like wise he has had no problems with his either. So good luck on your tractor and hopes everything works out for you.

Regards,Bob

They're the things we're use to hearing when talking about Yanmar. It's doesn't seem as though people are having lots of trouble so it's not like Yanmar going to go bankrupt fixing or placing this machine. My goodness just fix it for him. Should not have to keep going back to the dealer for what I consider the same major problem. They're luckily this tractor is still running with all the fuel that's been getting into the oil....

 

[Mauser12]

Sorry to hear that,I have owned my YT359C for 2 years now and I've had no problems what so ever, no quality control issues nor any operational issues with my tractor and after owning 3 new pre tier iv Kubotas in the past I had many issues with those tractors. This Yanmar is the best tractor I've ever owned in my life and I'm going on 70 years old and been around tractors and trucks all my life. A friend of mine just bought a YT235 Cab this past summer and last I talked to him like wise he has had no problems with his either. So good luck on your tractor and hopes everything works out for you.

Regards,Bob

I am glad yours is working for you. My issue is that Yanmar built a lemon when they made mine and they have spent months throwing parts at it without coming to a fix for the problems. I have sent them letters and talked to a representative in Georgia without getting a replacement tractor. I have caught the fuel in the crankcase each time but four times is likely enough to cause premature engine failure. I gave up on the electrical/dash/gauges issue. I simply cannot take a $25,000 loss just for the benifit of the Yanmar corporation. I hope you have continured good luck with your tractor.

 

[fried1765]

How many more months does Yanmar plan on working on the problem? I will be near Adairsville in May for a high school graduation. If this is still going on I will trailer the thing with me and park it Yanmar's driveway with a sign on it. I will let you guess what might be written on the sign.

I don't think you would get away with parking in Yanmar's driveway, but somewhere close by could work.
I had a major issue with Frigidaire over an expensive counter depth SS refrig/freezer.
After many go-arounds I threatened to park it daily, on my trailer, in the lot of the busiest Summertime supermarket in New England.
I was serious about that, but didn't need to actually do it.
Don't know if it made any difference, but shortly thereafter they agreed to a proper fix.

 

[Mauser12]

I don't think you would get away with parking in Yanmar's driveway, but somewhere close by could work.
I had a major issue with Frigidaire over an expensive counter depth SS refrig/freezer.
After many go-arounds I threatened to park it daily, on my trailer, in the lot of the busiest Summertime supermarket in New England.
I was serious about that, but didn't need to actually do it.
Don't know if it made any difference, but shortly thereafter they agreed to a proper fix.

I don't think Yanmar realizes how serious I am. I am not going away. I found large, (2X3') vinyl lemon decals for a start on the sign. There are 11 parades this summer within driving distance from my home if the Georgia trip doesn't get their attention. I am not beyond simply leaving trailerd to my truck and taking it everywhere I go. The trailer seems to be one of it homes anyway.

 

[rScotty]

It hasn't been handled. The tractor is still sitting at the dealership. This is the fourth time it has been in for diesel in the crankcase. It has been back twice for burst hydraulic pipes, (not hoses) along with a host of dash/gauge issues. If you consider Yanmar's piece-meal, "let's try this to see if it works" attempts at repairs a satisfactory approach, then maybe they have done all they are prepared to do. I think I can say that the dealership is beyond frustrated with the Yanmar attempts to correct the issue. They can only do what Yanmar allows under warranty repair.

I think that the dealer has more of an obligation to you than you do, but if you don't feel that way then why not join with the dealer and to file a lemon law claim? The Washington State lemon law goes after the manufacturer rather than the dealer - so that should please you both. And from what I read on line, a lemon law arbitration there is a no-fee arbitration paid for by the State. Having a a dealer and customer both work together would put pressure on Yanmar. It costs you guys nothing.
rScotty

 

[Mauser12]

I think that the dealer has more of an obligation to you than you do, but if you don't feel that way then why not join with the dealer and to file a lemon law claim? The Washington State lemon law goes after the manufacturer rather than the dealer - so that should please you both. And from what I read on line, a lemon law arbitration there is a no-fee arbitration paid for by the State. Having a a dealer and customer both work together would put pressure on Yanmar. It costs you guys nothing.
rScotty

Agreed. However, at least as I read the state Lemon Law, we have one more hoop to jump through before it can be applied. I do believe the dealership is in agreement with me on the issues, we just have to make sure than I have done everything possible to rectify the problems before I turn to leagal channels. Thanks for the input.

 

[Mauser12]

A Yanmar representative was at the dealership yesterday, walked around the tractor, and came to no decisions.

 

[4get gto]

A Yanmar representative was at the dealership yesterday, walked around the tractor, and came to no decisions.

They should've locked him up in the bathroom and held him hostage till he give them an answer..
No telling how long till they get him back there.!

 

[Mauser12]

They should've locked him up in the bathroom and held him hostage till he give them an answer..
No telling how long till they get him back there.!

I lost my sense of humor over this long ago but that is funny. You are right. I think this will continue for some time. Everytime a new corporate guru steps into the picture the process seems to start over and get bogged down in coportate policy and procedures. I have come to the concusion that Yanmar is trying to wait me out with their process. What they don't understand is I am not going away. I simply cannot walk away from the tractor just becuase it is a piece of junk.