I've been pretty lucky in that most of the kids i know are polite and hard working. Now the FOPs that i know, i believe i fall into that category, man oh man, a good number of them have actually said, "that's not my job" or i don't know how to do that! I'm told to use the admin staff so I brought in a defective part that needed to be sent back to the manufacturer, i had the box with the part already packed, printed instructions and freight label. Then i spent 15 minutes explaining the instructions, showing how the label would go on, according the instructions, then calling the freight company, all according to printed instruction. Fast forward, and we now have a young Iraqi girl, speaks pretty good english. Same situation, part needs to go back etc. I figure i'll have the same experience, but no, to my surprise, she looks at the box, the instructions, says she hasn't done this before, but if she needs any help she will call the company that's getting part back or the freight company shipping it. I think i was standing there with my mouth hanging open, because she had this amused look on her face when asking if there was anything else? So here is a young person and english isn't even their native tongue, taking initiative that apparently is beyond the older, more experienced?, people couldn't seem to accomplish. So that's the end of my rant in this rant thread.:laughing: