/ Compact Tractor Dealers Ignore Two-thirds of Their Potential Website Customers, Industry Survey Shows
#61
NCL4701
Member
For some dealers it isn’t the technology involved in the communication, the lack of response to internet and email inquiries is just an extension of their lack of response to customers in general. One of the reasons I have a Kubota is when I walked into the local JD dealer with a $60K cash budget for a 50hp +/- basic open station tractor and a few implements a couple years ago (pre-COVID) they made it pretty clear they didn’t have time to talk to me about anything then or later. I’d be quite shocked if that dealer is any better at responding to inquiries by any other means.
I’ll admit I probably wasn’t dressed like I had $6, much less $60K but I really didn’t think I’d have to put on my suit to buy a tractor.
I’ll admit I probably wasn’t dressed like I had $6, much less $60K but I really didn’t think I’d have to put on my suit to buy a tractor.