Day before yesterday (3-9-2011), I couldn't get on the Internet so I called tech support at my ISP and after well over an hour of change this, change that, try this, try that, he finally concluded that my modem was defective and he'd have to send me a new one. The new one arrived yesterday afternoon (made in China, of course) with pretty simple instructions except when you turn it on, the instructions say "if all five lights don't come on within 2 or 3 minutes STOP NOW and call technical support." So I called since this thing only has 4 lights, but does have what appear to be two additional unlabelled lenses for lights.:laughing: The instructions are for a different model, but are simple and correct otherwise.:laughing:
However, once again I'm receiving no e-mails at all from TBN.