Help on router (for pc)

[Richard]

Symptom: I have a new Linksys 8 port router.

Upshot, I can see other pc's, I can get onto internet, HOWEVER, when I log into a "HttpS" sight (with the S on the end) I get "page cannot be displayed" error. If the site does NOT have the S on the end, I can access it easily. Since (for work) most of the sites I access have the S on the end, this is presenting me with a problem /forums/images/graemlins/crazy.gif

This was working fine BEFORE the swap from 4 port router to 8 port router (both Linksys)

Other pc's in office CAN log into httpS sites, so I'm fearing it's something buggered on mine.

I went to install Netscape, to see if maybe I had a virus (norton DID find/kill one) and when I try to log onto internet now, using Netscape, I get another error "the connection was refused when attempting to contact (homepage)"

Any ideas???

I ran norton, it found 1 virus and because of time (and how long it was taking) I had to finally quit. It was in process of checking my (physical) D drive when I stopped it, so I presumed it was done with C.

???

/forums/images/graemlins/confused.gif

thanks for any thoughts

Richard

OH, Win XP-pro if that helps

 

[Richard]

well, I dont know what happened, but it's now (evidently) fixed. I uninstalled NOrton and REinstalled it. I now have access to those secure sites (??)

oh well, mine isn't to question why...

/forums/images/graemlins/shocked.gif

 

[riptides]

Gotta love firewall's, routers and anti-virus software.

https is secure protocol, called SSL (secure socket layer). It is meant to encrypt data between the host and your browser session.

Seems that maybe the norton stuff just plain old got confused and maybe was blocking a port it shoulkd not have. https usually goes over port 443.

The problem these days is all the vendor products seem to overlap. They do everything, but not just the one thing you need them to do very well.

Anyway, seems like you have fixed your problem?

-Mike Z. /forums/images/graemlins/grin.gif

 

[Richard]

Hi Mike, well, my problem is "better" but as it seems, not fixed.

I'm not at office now, but there are some secure sites that I'll go to (and seemed to work after I 'fixed' it) but when I fill out the log in and hit "enter", I still got "page not found".

Earlier, I coudn't even get to the log in screen without the error, so when I tried later and got the sign in page I jumped to conclusion that it was fixed. It has only taken a step in that direction.

I won't be there til monday to worry about it...

oh, I tried to login same site on another pc, and THAT pc worked fine, so it seems to be something more with my pc, than perhaps the router.

/forums/images/graemlins/tongue.gif

 

[Bird]

Richard, I'm sure no computer expert, but I had a somewhat similar problem not long ago and learned just a little bit about "configuring" Norton's firewall. You can set it to block individual sites, allow access to individual sites, "automatically" configure for various sites, and allow or block ads and pop-ups. So, I'm strictly guessing, but suspect you might be able to open the firewall, and configure it to allow (if I remember right, it uses the word "permit") the specific sites you're interested in.

 

[OkeeDon]

Richard, we had a similar problem with our 4 port Linksys wireless router a couple of weeks ago. We could get on some sites but not others. Drove me nuts. I even posted a thread about it here, and called my service provider. They suggested my router might be involved. I unplugged it, plugged it back in 30 seconds later, and all was fixed!

 

[Bird]

Forgot about that one, Don. I've just got a 4 port U.S. Robotics router (only use one port) and I've had exactly the same problem you had; just unplug it and then power it back up.

 

[bczoom]

Richard,

Do you have an owners manual with your new Router?
When I put mine in, if I recall correctly there was some setup on the router itself.

What virus did you have?
I got one on mine a couple weeks ago and it corrupted TCP/IP. I could see other PC's on the network but couldn't get to the internet. Norton cleaned up the virus but it didn't clear the damage.

 

[MossRoad]

Just curious... why did you replace the 4 port router?

 

[khd]

Most of the little braodband router/hubs have a hardware firewall on them but unless you changed settings the default setting shouldn't be a problem w/ SSL but I would check there first. I would also look at IP, Gateway, DNS and DHCP settings between the router and your pc.

To see if you can resolve the domain you are trying to hit try pinging it from a command prompt using its domain not it's IP. Or a tracert to see if it is traveling to where it is supposed to be going.

Good luck,
Kevin