Lowe's closing 50 stores !

[ovrszd]

Toad suck is one of the mild names here there's greasy corner, three way, blue ball, monkey run, goobertown, stinking bay, weiner, and bald knob

That's awesome!!!!

 

[ultrarunner]

Today at the Local Home Depot I was wondering how they stay in business...

The store was well stocked and brim full of holiday tools in all the isles.

Parking lot full and lots of activity... so what's the rub?

The entire store had two cash registers open with clerks inside and customers on their cell phones explaining they are still at Home Depot trying to get out...

The self check has 4 registers but two were down and none take cash... the two that were down also are the two with the cash option...

I did not check the garden section as it was raining...

When this store opened it had 20 registers... now 2/3 of that space is for seasonal items.

How can a ware house stay open with two cashiers??? better yet... why would professionals patronize a store with two cashiers?

I mentioned it to the store manager and he said I happened to hit a busy time... 11 am Tuesday...

 

[buckeyefarmer]

Toad suck is one of the mild names here there's greasy corner, three way, blue ball, monkey run, goobertown, stinking bay, weiner, and bald knob

I go thru bald knob a few times a yr. Theres a song about bald knob.

 

[radioman]

Lowes used to be my go to store. now its home depot as they always try to make things right with shipping or ordering . i still wonder how they manage to stay in business with all the stuff i ordered and they make adjustments to almost every order i make. there is always a problem with either what stuff being shippped or shipping damage.
I used to love looking in lowes but ever since they started putting craftsman stuff on display it just turns my stomach.

 

[fried1765]

CNN...always believe everything they say...NOT

Unfortunately many Canadians are hooked on CNN, and get much slanted US news.

 

[Ford850]

I have two towns about half hour from me that each have Lowes, Home Depot, and Menards. I usually go south and have settled on Menards 95% of the time. HD has gotten more of my business recently due to the great selection online because they ship for free or to the store for free. Last night I went north to that cluster of the 3 stores. I was in them all, and found the experience to be nearly identical to their stores when I go to the town south of me. Lowes was a ghost town, with employees avoiding eye contact and scurrying away so I had to find things on my own. HD was a little better, with a cleaner store that was better stocked and organized. One employee asked to help me. Still the store was nearly empty. Then on to Menards. Employees approached me several times asking if I needed anything. (when Menards opened, it was mandatory for employees to ask customers to assist them, and then mandatory for them to walk you to the item you were looking for rather than just say "it's in isle 9" ) The store is bright and clean. I bought a wide variety as usual, including Howes Diesel Treat, epoxy, treated lumber, 20' sticks of rebar, bacon, eyebolts and turnbuckles, dog food, and I special ordered a sheet of walnut plywood. I checked out and picked up this week's rebate form to get 11% credit on the purchase. They also have scanner stands around the store so you can price check items if they aren't marked. Oh, and they have an Ap for your phone, so you can look up items and the Ap will show you the approximate area to find it in the store. The Ap also has a built in price scanner option so you can point at bar codes and get the current price. I love that place.

 

[Diggin It]

Then on to Menards. Employees approached me several times asking if I needed anything. (when Menards opened, it was mandatory for employees to ask customers to assist them, and then mandatory for them to walk you to the item you were looking for rather than just say "it's in isle 9" )

I DESPISE that with a passion and that alone keeps me away from some stores like Best Buy. I refuse to go to places that have their staff descend on customers like starved vultures.

You may have just helped me decide to avoid them if they ever open one near me.

 

[ovrszd]

I DESPISE that with a passion and that alone keeps me away from some stores like Best Buy. I refuse to go to places that have their staff descend on customers like starved vultures.

You may have just helped me decide to avoid them if they ever open one near me.

I've never had a problem with that. Yes, if you are in their area they will walk with you to the item. I consider that a service. I never feel "descended on". In Menards it's viewed as excellent customer service.

I agree you should avoid them. You obviously don't need customer service.

 

[Ford850]

I DESPISE that with a passion and that alone keeps me away from some stores like Best Buy. I refuse to go to places that have their staff descend on customers like starved vultures.

You may have just helped me decide to avoid them if they ever open one near me.

They don't descend on anyone like a used car salesman. They simply ask if you found what you're looking for, and if you ask where to find something they walk you to it. I always consider that as 'friendly service', which is missing from most stores these days. As a comparison, while in a HD recently I asked where to find something. The employee pointed across the store and gave specific instructions "It's in isle 13, down halfway on your left". It sounded like he knew EXACTLY where it was so off I went. The problem was he was wrong, or maybe they rearranged things recently. Either way, I wasted my time looking and looking up and down that isle, high and low, until I gave up and started on other isles. I finally found it 2 isles over on the right side. If he had walked me to it he would have realized he was wrong and then found it for me, saving my time. That would have been good service too, in my opinion.

 

[TractorGuy]

I have 3 Lowes and 2 Home Depots within 25 miles of me. I don't particularly favor or dislike either but have had a negative experience at one of the Lowes and a positive experience at another. That is a people or management thing so not necessarily the fault of the company itself. Most of the time it's just looking to see which one has what I need. If it's an expensive purchase I may compare prices and quality of product.

I would much rather have employees asking if I need help rather than not being able to find one when I want help. Half of them don't know what the store has or where it's at so just warm bodies taking up space. I feel I am more likely to get knowledgeable help at Home Depot.

No indication any of the stores near me are about to fold.