Ouch! 19 hours on 3320 that was "ordered"?

   / Ouch! 19 hours on 3320 that was "ordered"? #91  
If that was a accident I'd hate to see a on purpose.
 
   / Ouch! 19 hours on 3320 that was "ordered"? #92  
   / Ouch! 19 hours on 3320 that was "ordered"? #93  
Maybe it,s time for someone to prepare, a new tractor buyers guide containing a list of questions that must be asked, and have written down answers. Might save a lot of grief, and accusations, and get everyone on the same page.
Kinda the same deal as car dealers trying to sell a demo as a new car. try trading a tractor back in with 19 hours on the clock, and see what that same dealer would tell you. I cann,t imagine he would give you full price paid, considering it,s still new.
 
   / Ouch! 19 hours on 3320 that was "ordered"? #94  
Not picking on JD here, just happens to be the dealer I'm talking about.

When I was shopping I sat down with the local JD salesman and wrote up a build sheet for a new tractor, determined a price, couldn't find one on a lot so determined, if purchased it would be ordered from the factory, 3-6 week delivery time, factory would notify when build date was determined. I think the same situation that the OP of this thread was in.

As it turned out I did not order the tractor. But if I had and my salesman/dealer later found an older model on another lot somewhere and could trade for it, they would have contacted me with the new "deal" and we would have renegotiated the price. I am very confident of that. I believe in my local salesman/dealer.

If I had went down this road and my local salesman/dealer had pulled this switch, they would get their tractor back and I would contact the area JD representative and expose this deception. It was absolutely intentional with the intent of selling the OP a carry-over model at current model price.

As for a list of questions that must be asked and answered and written down, that's pretty much what the OP had when he signed the contract to buy a new built tractor. Isn't worth much when the dealer doesn't honor his part.

When I bought my Kubota the dealer was supposed to move it from it's current location to one of their dealerships 100 miles closer to my house for pickup. We set a date for that transfer and pickup. They were busy and could not make the move date. They called me and let me know the tractor would not move until the next week. I said that was a problem for me. They said, we'll take $500 off the price if you can pick it up at it's current location. So I drove the additional 200 miles and saved $500. I was happy, the dealer was happy. That is how changes are handled in the honest business world.
 
   / Ouch! 19 hours on 3320 that was "ordered"? #95  
Glad the OP is getting his new tractor... Dealer should be bending over backwards trying to make him happy... some free service, supplies, etc. I would expect a JD jacket and hat at least too... :)
 
   / Ouch! 19 hours on 3320 that was "ordered"? #96  
Glad the OP is getting his new tractor... Dealer should be bending over backwards trying to make him happy... some free service, supplies, etc. I would expect a JD jacket and hat at least too... :)

I'll bet he gets none of that but actually treat him with a slight degree of contempt because he exposed them. Hope I'm wrong but along the way in life I've learned some things.
 
   / Ouch! 19 hours on 3320 that was "ordered"? #97  
I have only bought used equipment. Though I would, one day want to buy a new cab tractor. With this said, it WILL BE NEW!!! The problem I see with your 2013 tractor and 2010 loader is the loader has 3 year old paint. It will be noticeable when they mount the 2010 loader onto the 2013 tractor. And it will only get worse with age, even if kept under cover. I would have demanded a new loader as well, or a heck of a price cut. Not to mention 3 year old hoses and piston packing/seals... Something to think about.

CT
 
   / Ouch! 19 hours on 3320 that was "ordered"? #98  
I have only bought used equipment. Though I would, one day want to buy a new cab tractor. With this said, it WILL BE NEW!!! The problem I see with your 2013 tractor and 2010 loader is the loader has 3 year old paint. It will be noticeable when they mount the 2010 loader onto the 2013 tractor. And it will only get worse with age, even if kept under cover. I would have demanded a new loader as well, or a heck of a price cut. Not to mention 3 year old hoses and piston packing/seals... Something to think about.

CT
 
   / Ouch! 19 hours on 3320 that was "ordered"?
  • Thread Starter
#99  
Deere time capsule? Dealer sent an email wanting to pickup the old 3320. I replied thinking it would be nice to have at least one of the tractors available to use until my new 3320 is shipped/delivered. He then informed me that the unit I ordered back in September, that was (at least as of the 4th) being shipped on Nov 13th, arrived at the dealership this morning at 10am. Which is 8 days before it shipped? OK, guess I'll continue to be skeptical until a serial # verification can be made. Even then. After 6 different discussions, there was no offer to repair any of the bad karma or customer service experienced so far. Barely an apology. Maybe I forgot to use the secret handshake when I placed the order?
 
   / Ouch! 19 hours on 3320 that was "ordered"? #100  
I would go look at it and see for myself.
 

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