WARNING ! Ansung misrepresenting

[Poopdeck Pappy]

You are really missing the point. We understand that the listed weight was incorrect on the manufacturers site and you didn't find out about it until AFTER you purchased it. You are annoyed, we get it. You are accusing them of false advertising when more than likely it's just human error. And If this were a precious metals web site and you paid for something by weight and were shorted we could better understand your whining.

It's a tiller, not silver or gold. Hook the dang thing to your tractor and see how it works!! If it turns out to be too light to do the job, take it back to where you bought it. On the other hand it may work great and you will get many years of great service from it.

And not for nothing, accusingly people of carrying water for EA or any other manufacturer is in really poor taste, especially coming from someone who has been on here about a month. Run the tiller or return it and quit whining, anything else is not productive.

Amen and well said!!

 

[Poopdeck Pappy]

. . .

THIS THREAD IS TO HELP OTHER NEW SHOPPERS WHEN LOOKING TO BUY A TILLER SO THEY GET THE CORRECT SPECIFICATIONS, AND THAT IS THE POINT OF A FORUM TO HELP OTHERS.

We get it. You've made the point for all 5 pages of this thread. You keep beating the same old dead horse.

. . . The only people whining are the people opposed to me pointing out facts, as I said don't try to take someone's post and create your own narrative.

Nobody minds you pointing out facts. Some of us disagree with your assumption of an intent to deceive. Chances are high that it was simply human error. Have you ever made a mistake?

Furthermore, this is a public forum. Just because you create a thread doesn't mean you get to control it's evolution or other people's responses.

As Deerherd said, go use the danged thing and let us know how it works.

P.S.: Don't ever buy a motorcycle (where weight typically is NOT a good thing). The actual weights are often heavier than the weights published by the manufacturers.

 

[downsizingnow48]

I agree. Either use it or return it. Enough caterwauling.

 

[adventure bob]

An error in their specs is not the same thing as malfeasance. You truly do not get the point. Nobody is saying that they didn't incorrectly display the weights: we agree with you. What you are saying is that they did it intentionally: "Misrepresenting." for which you have absolutely no proof whatsoever. Maybe there's something else at play: I'm not sure where your located, since this is a forum with international posters could the misunderstanding be an English communication issue?

 

[sd455dan]

An error in their specs is not the same thing as malfeasance. You truly do not get the point. Nobody is saying that they didn't incorrectly display the weights: we agree with you. What you are saying is that they did it intentionally: "Misrepresenting." for which you have absolutely no proof whatsoever. Maybe there's something else at play: I'm not sure where your located, since this is a forum with international posters could the misunderstanding be an English communication issue?

Mmm On the other hand...

And what if once being made aware of the weight discrepancy , ( SOMETHING HE SAID HE BROUGHT TO THEIR ATTENTION) and ( Ansung said that they told their dealers of the updated specs,)??? they do not correct the weight and continue to advertise and sell the product as weighing more than it does??

I think he has a point- since here is the ads spec at post time...


MODEL ER 062
Recommended Tractor HP 26-45
Tiller Size Length 27.6
Width 67.1
Height 33.1
Weight 656



at some point- The specs Should be updated on Ansungs site
(and Impressed with how responsive ETA was in this regard.)

to keep this kind of thing from happening again- and again,
especially since the manual included with the tiller says 540lb.

with what steel costs I would be ticked to,
but would have No complaints at all- if the tiller showed up weighing 772lbs instead of 656lbs.

My guess is it just takes time for the wheels to get turning and for the spec sheet to get updated, but sometimes it is hard to be patient -

my:2cents:

 

[adventure bob]

SD, but can you prove they did it intentionally? Incompetence and malice are long ways apart on the scale of motivation. Now would I consider a piece of equipment from a manufacturer incompetent enough to botch their own specs several times even after being made aware? Don't know... However have you thought about printing costs on the manuals, labor cost on changing all the sites and any other costs this will bring to the product? If it increases their price on the tiller would you still buy one or would you consider the misprint ok? I think a change of this level isn't going to be exactly cheap. Typically in industries you phase in/out spec changes even if they were a mistake to reduce the cost impact. I haven't been able to determine if the stated weight was the actual shipped weight or not.

 

[bcp]

Many companies seem to hire a web designer for one time to make their pages, but don't have anyone to make all the little changes like this one. Lots of outdated sites out there.

Bruce

 

[sd455dan]

SD, but can you prove they did it intentionally? Incompetence and malice are long ways apart on the scale of motivation. Now would I consider a piece of equipment from a manufacturer incompetent enough to botch their own specs several times even after being made aware? Don't know... However have you thought about printing costs on the manuals, labor cost on changing all the sites and any other costs this will bring to the product? If it increases their price on the tiller would you still buy one or would you consider the misprint ok? I think a change of this level isn't going to be exactly cheap. Typically in industries you phase in/out spec changes even if they were a mistake to reduce the cost impact. I haven't been able to determine if the stated weight was the actual shipped weight or not.

No . and I Absolutely don't believe they did-
but the OP did inform them,
and it just seems logical that within a reasonable time frame the website weight would be corrected-

How long did it take EA to fix their #s for that product's weight -almost immediately.

i have only seen one of Ansung's own products- a grapple and it was well designed and very stoutly constructed.
Don't have a dog in this fight.
As I posted before, - just think it takes time for some companies to get around to updating their sites and it has it has been a Holiday week/weekend, Hopefully Ansung will get around to it soon.
That should put this debate to rest.

 

[Deerherd]

That should put this debate to rest.

The debate won't be settled when they update their website, we have known the weights since post #4 when the OP posted a screen shot of the owners manual showing all the weights of the tillers. It was verified by EA when they weighed the tiller.

What changes were made to the tiller that caused the weight to change is a good question and more importantly, did it negatively effect the performance or longevity of the tiller? Fifty plus posts later we are no closer to really settling the debate, which is how well does the tiller work, not if some website is updated.

 

[Catman8]

The debate won't be settled when they update their website, we have known the weights since post #4 when the OP posted a screen shot of the owners manual showing all the weights of the tillers. It was verified by EA when they weighed the tiller.

What changes were made to the tiller that caused the weight to change is a good question and more importantly, did it negatively effect the performance or longevity of the tiller? Fifty plus posts later we are no closer to really settling the debate, which is how well does the tiller work, not if some website is updated.

THIS POST IS NOT ABOUT A REVIEW OF A TILLER or the longevity, that review could only be posted many years from now. If I placed an add on Craig's list and gave you the wrong specifications I would be misrepresenting the item I listed, they do have an obligation to their consumers to give us the correct specifications before they revise and release a product. When I called Ansung located in Texas she said Ansung had not updated their website and they have had three revisions to their tillers, from the tone of her voice and the way she said it, I'm guessing this has been an issue for a while. If your interested in how well the tiller works a few pages back (Bcrouse) said the tiller worked good for him for his soil conditions. I ordered a scale and when it arrives I will be posting the actual weight of the tiller, who knows what year my tiller is or what revisions we're done to it, I can tell that it looks different then the current photo. I will keep everyone updated.