Mark @ Everlast
Advertiser
Here's the deal.
Canada, has always done their own thing. We stand behind the product. They stand behind theirs. Their marketing stragegy is different than ours, and not the same. They carry different product than we do as well. As far as confidence level....IF Miller only puts a 3 year on theirs....What does that say about theirs? I don't think it has anything to do with confidence level rather than they have different strategies. Eventually we will likely go to a standard 3 year with the option to purchase 2 additional years if wanted...all to control prices. All companies figure in the price the cost of the warranty. The Everlast Canada units cost more to the Canadians the the US, including shipping cost of operation in CA etc...so all that is factored in. Even though prices are similar in many cases...at some point you have to account for the additional cost, and factoring in warranty repair and their marketing costs, results in a change in warranty. I'd point out that the first units we sold with the 5 year warranty are now out of warranty. 3 years of 5 years, it really doesn't significantly affect the warranty repair rate on our side. It's the month to 6 months where we see the most claims. And most are in the first month as in the case with any electronic item. After that they are almost nil but there is still some cost attached to it. The 255ext is an excellent product. With the advanced pulse you'll get as much penetration on aluminum as a Dynasty 700....Go over to our site and see the thread about it from Jim who is in WA who has posted some extensive work with that unit in testing doing welds up to 3/4" and 1" single pass welds.
Canada, has always done their own thing. We stand behind the product. They stand behind theirs. Their marketing stragegy is different than ours, and not the same. They carry different product than we do as well. As far as confidence level....IF Miller only puts a 3 year on theirs....What does that say about theirs? I don't think it has anything to do with confidence level rather than they have different strategies. Eventually we will likely go to a standard 3 year with the option to purchase 2 additional years if wanted...all to control prices. All companies figure in the price the cost of the warranty. The Everlast Canada units cost more to the Canadians the the US, including shipping cost of operation in CA etc...so all that is factored in. Even though prices are similar in many cases...at some point you have to account for the additional cost, and factoring in warranty repair and their marketing costs, results in a change in warranty. I'd point out that the first units we sold with the 5 year warranty are now out of warranty. 3 years of 5 years, it really doesn't significantly affect the warranty repair rate on our side. It's the month to 6 months where we see the most claims. And most are in the first month as in the case with any electronic item. After that they are almost nil but there is still some cost attached to it. The 255ext is an excellent product. With the advanced pulse you'll get as much penetration on aluminum as a Dynasty 700....Go over to our site and see the thread about it from Jim who is in WA who has posted some extensive work with that unit in testing doing welds up to 3/4" and 1" single pass welds.
