Trouble getting Walmart to replace my (N)Everstart battery

[Bird]

Glad to see you guys have had better luck than me. I guess I'm too nice. Told the minimum wage guy to give me his cell number so that when its dead I can call him to bring me a battery....

Kyle, have you tried a different Walmart or have you had the battery tested elsewhere? Of course I don't know how far you'd have to go to a different Walmart, since I have 3 within 10 miles.

 

[Kyle_in_Tex]

Bird, I think the tip related above about being sure to discharge it is probably golden.

 

[Soundguy]

Only time I had to have WM replace one under warranty, it tested weak on the truck. All they asked me was if I had time for them to swap it out. I wonder if this is a store problem, regional or a company policy on their batteries? Maybe I was just lucky.

I think it's a store issue.

A while back.. like 3.5 ys, I was witht he wife on vacation and our battery died.. we happened to be in a shopping plaze with a walmart.. so i simply walked over and bought a bat.. swapped it in.. same deal.. 3 yr repalcement.. etc.

well, fast forward to litterally 2 days shy of the repalcement period. wifes car is dead in the driveway one morning.. hmm.. odd. I charge it on a 25a fast charger for about a half hour while I check her cables and swap my battery into her truck to see if she left a dome lamp on or soemthing odd. nope..

ok.. get her truck started.. charge system is fine..

head over to walmart by house.

battery shows low voltage so they can't test.. say they have to charge up and test.. ok.. come in early that morning they open at 6m at that wm tire center.. ( last day!! ) they charged overnight.. and machine said good...

ok.. put battery back in send wife to work. at 3:45pm, she calls me.. bat was low but just barely started. hmm.. she works near another walmart. I tell her to meet me over there... .. we show up, I bring hte bat in. they test it.. takes 3 tests.. 1st test had some error. 2nd test showed good.. 3rd test failed. I explained the long drawn out story, and even said if they would just pro rate it vs the repalcement I'd be happy.. as obviously the battery had a real issue. after a lil chit chat, the woman takes the test strip printed by the machine from the 3rd and failing test and put it on the reciept.. apparrently that test strip print out is what is needed by whoever warranties out the battery...etc.

i ended up paying like 6 or 8$ for some kind of fee or tax or something.. but got a new bat... swapped it back in in the parking lot. I used to think that yukon had a hard to swap battery. now I'm good at it and can do it in about 3 minutes..

that was late last year.. truck is doing ok...

I'd call it a store issue.. some ar emore willing to help than others...

 

[Soundguy]

I run Walmart batteries in every thing I own. The main reason being that wherever I am I can find a walmart. I have never had a problem getting one replaced. I have even had batteries replaced that were not bad. Just dead from leaving somthing on. Jusr make sure the battery is dead when you take it in to get it checked.
Bill

didn't work for me.. the one store I went to when it was discharged dead had to charge it up to test it..

 

[chopped]

On the front of Wal Marts is satisfaction guaranteed. But we now have to work for it.Ive had to tell them a couple times to remove the sign or id call the state. It usually works..

 

[Bird]

On the front of Wal Marts is satisfaction guaranteed. But we now have to work for it.Ive had to tell them a couple times to remove the sign or id call the state. It usually works..

Maybe things have changed, but I've never had any problem with returning anything to Walmart for a refund, even with a couple of items that I simply told them I did not like, such a "non-stick" skillet and a heat resistant cutting board.

 

[Western]

Maybe things have changed, but I've never had any problem with returning anything to Walmart for a refund, even with a couple of items that I simply told them I did not like, such a "non-stick" skillet and a heat resistant cutting board.

As far as I know, firearms is the only thing they wont let you return (to store)

 

[Skyco]

Or ammo..

I've never seen anyone who will take an ammo return. I suppose they fear someone might put reloaded ammo in the box and return it. Then there is a problem where the reloads blow up and they get sued etc....

But I agree with others, I've never had any WalMart not take a return, of course I'm reasonable and meet their time limits etc....

 

[BleedingOrange]

I,ve found the best way to get a replacement battery at Wal-Mart was to deal with the department manager. I got the new battery, and a 30 dollar voucher, for having to go back to them a couple of times on this same issue and dealing with dummies in the garage, who don,t know chit from chocolate. Lol

 

[Bird]

As far as I know, firearms is the only thing they wont let you return (to store)

I never even thought about that. I've bought ammo from Walmart, and like Skyco, knew that it couldn't be returned, but I never bought any firearms from Walmart.

How long has Walmart been around anyway? I was just thinking that, except for a Sig 9mm, I haven't bought any firearms in the last 47 years.:laughing: All my other guns are at least that old.