Rara Avis
Veteran Member
N80 said:McDonalds made their coffee that hot because that is the way their customers wanted it. And if I remember the case, the cup had a warning on it.
I'm not a coffee drinker, but don't you make it with boiling water? Don't people tend to drink it hot?
There are two reasons this case is such a hallmark. The first is that the large majority of the American public feel the way many of us do; that the woman was foolish and negligent with an obviously and intuitively hot liquid and was given an utterly ridiculous reward. The rest of them think that the initial settlement by McDonalds was perfectly reasonable, even generous.
The second is that the legal community almost immediately recognized that McDonald's settlement offer and subsequent move to take the case to a jury was legal suicide. For lawyers the take home point is that you should never underestimate the amount of money that 12 handpicked monkeys will award to someone they can be made to sympathize with. That was the failure of the McDonalds legal team.
Or that's at least how it was explained to me by my father-in-law, who is an attorney.
From the first referenced article...
"When a law firm here found itself defending McDonald's Corp. in a suit last year that claimed the company served dangerously hot coffee, it hired a law student to take temperatures at other local restaurants for comparison.
After dutifully slipping a thermometer into steaming cups and mugs all over the city, Danny Jarrett found that none came closer than about 20 degrees to the temperature at which McDonald's coffee is poured, about 180 degrees. "
And therein lies the rub...
I don't drink coffee, but I can tell you from EMS calls, that 180 degree water will burn your exterior, so I'd hate to see what it would do to your mouth...
Heck, new hot water tank installations REQUIRE a cold water mixer to be installed on the outflow and they are normally set around 140 degrees!!