Neophyte
Platinum Member
I ordered my EZmover several weeks ago and I was sure to specify an "iMatch Compatible" unit due to some of the comments in this thread. I live near Summit Fabrications so I picked mine up. I brought it back home, mounted it on my drawbar and tried installing it on my iMatch. To my dismay, it was not iMatch compatible. The top link hole was not high enough, which prevented the lower link bushings from resting in the lower hooks and also prevented the lower latches from closing.
I called the gentleman from Summit Fabrications and he told me it should have been iMatch compatible and he would make it right. I brought the unit back along with my iMatch so he could see the issue. He took some measurements and took my unit back to make the modifications.
I just received my EZmover back the other day and I tried installing it on my iMatch tonight. I'm happy to say that it now fits perfectly on the iMatch.
When ordering your EZmover, make sure you note that you want an "iMatch Compatible" unit. You may want to go even further and specify the upper link hole height. I measured my EZmover tonight and the distance from the bottom of the EZmover bracket to the center of the top link hole is approximately 14.5".
The folks at Summit Fabrication are good people and they stand behind their product. I would definitely recommend their product and I would purchase another product from them without hesitation. The gentleman from Summit Fabrication spent a good amount of time with me on this simple little sale. He could have easily taken the unit back and refunded my purchase but he chose to spend the time with me to make it right.
Every company can make mistakes, the measure of a good company is their ability to acknowledge and correct them.
.
I called the gentleman from Summit Fabrications and he told me it should have been iMatch compatible and he would make it right. I brought the unit back along with my iMatch so he could see the issue. He took some measurements and took my unit back to make the modifications.
I just received my EZmover back the other day and I tried installing it on my iMatch tonight. I'm happy to say that it now fits perfectly on the iMatch.
When ordering your EZmover, make sure you note that you want an "iMatch Compatible" unit. You may want to go even further and specify the upper link hole height. I measured my EZmover tonight and the distance from the bottom of the EZmover bracket to the center of the top link hole is approximately 14.5".
The folks at Summit Fabrication are good people and they stand behind their product. I would definitely recommend their product and I would purchase another product from them without hesitation. The gentleman from Summit Fabrication spent a good amount of time with me on this simple little sale. He could have easily taken the unit back and refunded my purchase but he chose to spend the time with me to make it right.
Every company can make mistakes, the measure of a good company is their ability to acknowledge and correct them.
.
