Have you had warranty issues? Don't Buy John Deere

[BillyP]

Re: Have you had warranty issues? Don\'t Buy John Deere

You know something Rat! Wouldn't it be better, when one of these posts comes along, to just take a 'chill pill' and ask for more info? There's no need in getting all pissed, jumping up and down and crying foul. Simply ask for more info. If it doesn't come, then forget it.

You can catch more flies with sugar than vinegar, if you know what I mean /forums/images/graemlins/wink.gif

 

[_RaT_]

Re: Have you had warranty issues? Don\'t Buy John Deere

Funny Billy, looking at the post as I see it, that is exactly what happened. There were a couple of zingers aimed at CowboyDoc, perhaps because he is a moderator, but quite frankly, very little of the PO and a whole bunch of the "hey wait a minute, lets see some details". Here is the way CW started the post.


CWStevenson
New Member



Reged: 07/30/03
Posts: 1

Don't buy NEW Kubota, buy used or another brand
#298074 - 07/30/03 11:00 AM Edit Reply Quote



"There is no reason to buy a NEW Kubota, they do not honor their warranty so you might as well buy a used one at 1/2 the price or look at another compact tractor. I have a complete document outlining my experice with a brand new L4330 for some 20K and a backhoe. The backhoe has only 40 hours on it and the dipperstick bent. They refuse to warranty it even though its only 30 days old. I have ordered a woods 9000 to replace it. BE WARNED, their warranty is VERY vague and they simply don't warranty the tractors or equipment. I've also found unfortunately too late for me, that others have had the same experinece. "

Post Extras:



We soon found out later a thumb was welded on which in all likelyhood voided the warranty. Thats unfortunate, that is where I really do sympathize with him. Welding on some steel changes the strength characteristics, perhaps that happened, maybe not. It's unfortunate and certainly benefits those of us who may have thought or have done much the same thing. I for one would like CW to show up and start it over. That would certainly be advantageous to us all. I can think of a few suggestions to help make the post more informative and beneficial to us all. I think a chill pill would be quite nice for many members and non members alike, mine comes in liquid form. /forums/images/graemlins/grin.gif Rat...

 

[stvman]

Re: Have you had warranty issues? Don\'t Buy John Deere

</font><font color="blueclass=small">( This is not the Washington Post here, it is a "DISCUSSIONS" section of a tractor page. )</font>

That may be a bad analogy, but I am just trying to see things throug the eyes of the person responsibe for keeping us in check.

I think the thing that led us to this thread is more curiousity as to what happened. I never got the chance to read many of the posts so I really want to know what happened. I for one can understand the anger that comes from the failure of a brand new piece of equipment. I hope CW gets a satisfactory outcome from his problem.

I think most would agree that there is no lack of passion on this board which I feel is to everyones credit. There is nothing worse to me than someone who is milquetoast.

 

[hillslider]

Re: Have you had warranty issues? Don\'t Buy John Deere

As I have said before," I am new here" so my oppinion does not mean squat. I did realize though this is not the place for me. To bad because there is some good info but I have seen it several times that there are some "bullys" in our midst and I do not want any thing to do with it. Muhammed(sorry if I spelled that wrong) said that they do not delete a registered member and he said to just clear all info. So I did. It seems like for alot of posts there are a few who will jump you if you just don't state something in a correct manor. This last occurance was in a way justified but you see it alot in other posts. 20% bad mouth attitude ruins the other 80% usefull info. Its been fun but not real fun. And thus ends my last post and last login. /forums/images/graemlins/frown.gif I direct this post at no one person....just in general.

 

[JATO_RaT]

Re: Have you had warranty issues? Don\'t Buy John Deere

Actually Hillslider, to say your opinion doesn't mean squat could not be more incorrect, look at just how much CW Stevensons first post meant. I don't know that many folks here care about the numbers or longevity of a poster here, but place their emphasis on the content of their posts. I encourage you to give TBN more time. If you cannot tolerate TBN, theres little out there that you will enjoy from my experience. It may not always agree with you, but it has much information that can be of value. That to me has always been what happens in life. Rat...

P.S. I always get Muhammads name mixed up. Is it a 'u' or an 'o' an 'a' or a 'o' or a 'u' or a 'e'. I just like to use "The Big Guy"

 

[Alan L.]

Re: Have you had warranty issues? Don\'t Buy John Deere

Hillslider, you obviously haven't spent much time visiting discussion boards on the internet. I have, and this is by far the most cordial environment there is.

 

[SageBrush]

Re: Have you had warranty issues? Don\'t Buy John Deere

New member here and I feel this is by far the most "sane" forum out there.

This is a very nice group. I visit a lot of forums and this is by far the most freindly of all for new members. /forums/images/graemlins/cool.gif

Thanks guys.

 

[stvman]

Re: Have you had warranty issues? Don\'t Buy John Deere

Hillsider, I wil say this.. Just as with CW I think we all lose when we lose a diffrent point of view. I have had times when I have put down in words something that when I read later I could have /should have worded diffrently.

I have suggested this forum to other tractor shoppers, some have stated "O you mean the Kubota board." I for one have been all over this board and find the more diversified it becomes the more I learn.

I have yet to purchase any of the big three. (I have an OLD Case backhoe I am going to downsize) I do agree each brand has its Hawks ,if you will but I don't discount their opinion. I just may not agree with it. I don't Know how many other boards you have been on but in my experience this has been the most civil. /forums/images/graemlins/mad.gif..... /forums/images/graemlins/grin.gif

 

[r0GuE]

Re: Have you had warranty issues? Don\'t Buy John Deere

Geeze Hillslider,
This is the best board I've ever seen as well. How many times I wanted info about xyz and thought that I wished I could find an xyzByNet.com
Leaving a good board because you had a disagreement seems pretty petty. Stand up for yourself and what you believe at any given time. There are 6000 plus members here, you wont agree with all of them all of the time.
Well, you said you wouldn't be logging in anymore, so I guess I am talking to myself....................
....
..
So, Don't let the door hit you in the ___ on the way out! /forums/images/graemlins/grin.gif

 

[monkeybreath]

Re: Have you had warranty issues? Don\'t Buy John Deere

Hillsider, I have not seen what you have seen. Stick around even if you don't post - just to see if you may have gotten it wrong about this forum - and then if you conclude you got it wrong you can come back on and participate - you will be welcomed. This is an amazing fourm - until I found this, I was nearly clueless about what I needed to know and what my needs were and might be regarding a tractor. I found there is an amazing community out there of tractor savy persons who are just lurking and waiting to help whenever they can. They have different tractors, different properties, different weather, and so on, but through their collective experiences the chances are that the truth will out. Obviously, sometimes they will need more information and will need to have things clarified so they can help, but that is only logical. They will need to challenge a bit from time to time, will need to probe a poster's positions in order to get at the bottom line - and the bottom line is to be helpful. An example - when I posted that I had finally decided on a B7800 I was immediately challenged - several members felt I might have been making a mistake. I could have said that I knew what I needed more than they did, after all, not one of them had seen my property, knew my needs, etc, but I recognized they were trying to help me - and I re-thought everything and keep looking and ultimately made a better decision. And yes, there are different personalities expressed here, to have it otherwise would be really boring, Come back / don't leave, share your own experiences and enjoy the differences. Personally, I want to be challenged a bit when I am seeking help so that the advice I get is ultimately more likely to be correct.

 

[SethO]

Re: Have you had warranty issues? Don\'t Buy John Deere

I saw CW's post. The first thing I did was to check his profile, but there was no additional information provided. I thought that he did not give enough information to justify his conclusion at the time. Note that all warranties are voided either by use outside defined limits of the tool or machine as well as by inappropriate maintenance or abuse. A manufacturer may request for proof that one has a valid case before honoring a warranty, the fact that most of the time they take our words for it notwithstanding.

Since Kubota as an entity will not defend itself it is up to those that disagree with CW's conclusion (i.e. Kubota owners) to defend Kubota. The strong language used reflected the way they felt, and the first few comments were pleadings for more information.

The good thing about discussion boards like this is that nobody will be missed if they stop posting.

SethO

 

[GreenMtnMan]

Re: Have you had warranty issues? Don\'t Buy John Deere

<font color="blue">Since Kubota as an entity will not defend itself it is up to those that disagree with CW's conclusion (i.e. Kubota owners) to defend Kubota. </font>

Why is it up to Kubota owners to defend Kubota? Is it a requirement to obtain financing or something? A criticism of Kubota is not a criticism of Kubota owners. As I see it, the only (possibly) maligned party with standing in CW's post was Kubota Corp, not Kubota owners.

 

[fordman]

Re: Have you had warranty issues? Don\'t Buy John Deere

Ken
That is a good point. I think CW was hopeing just maybe to get Kubota's attention. I cant speak for him, but all I know is that I would like to have my tractor fixed.It is really a bad deal when you have to make payments on something that you can not even use and then you have to turn around and hire someone to do the things that you purchased the tractor for to start with,especially when your talking about 20k dollars.

 

[SethO]

Re: Have you had warranty issues? Don\'t Buy John Deere

Yo are not going to see the CEO of Kubota or JD for that matter responding in a discussion board to complaints regarding warranty.

 

[BillyP]

Re: Have you had warranty issues? Don\'t Buy John Deere

</font><font color="blue" class="small">( I am new here" so my opinion does not mean squat )</font>

Oh but it does, hillslider. Just because someone says something, doesn't mean it's a fact! You have just as much right to speak your mind as 'anyone' else.

If I said JD warranties wasn't worth the paper written on, that would be an opinion. If I had proof, it would be a fact.

99.9999% of the post here are opinions.

So you see, it's all a bunch of opinions. Some you agree with, some you don't. Some get agitated, some don't.

It'll all come out in the wash, just keep scrubbing

 

[GreenMtnMan]

Re: Have you had warranty issues? Don\'t Buy John Deere

</font><font color="blue" class="small">( Yo are not going to see the CEO of Kubota or JD for that matter responding in a discussion board to complaints regarding warranty. )</font>

I'm sure not the CEO, but if I were a manufacturer interested in keep people satisfied I would have people keep tabs on the discussion boards. /forums/images/graemlins/tongue.gif

Making a public complaint worked for me once with a problem I had with Northern Tools. We were building a house in the boonies during the Y2K generator frenzy. There are frequent power outages in our area due to trees hitting the power lines so we ordered a standby generator out of the Northern catalog. The one we selected was backordered for four months, which was fine because our house wasn't gonna be ready for six months. When the generator finally arrived they charged my credit card $400 MORE than the catalog price. I called their customer service dept. and got nowhere - they said due to demand the prices had all gone up, they reserved the right to increase prices, and they would not honor the catalog price after four months. I posted a complaint in a usenet forum and within two days a Northern representative contacted me via email and said they would credit my credit card. And they did! /forums/images/graemlins/smile.gif

I also had a friend who bought a WaterFurnace brand geothermal heatpump. It never worked right so he posted a public complaint on usenet, and he got a call from the manufacturer who sent a service rep out to fix it.

It does happen.

 

[GreenMtnMan]

Re: Have you had warranty issues? Don\'t Buy John Deere

I should probably add that public complaints that are reasonable and state the facts are more likely to get resolved than those with venom and emotional hyperbole. I think everyone agrees CW fell a little short in that area and he probably should have cooled off a bit before posting.

 

[Inspector507]

Re: Have you had warranty issues? Don\'t Buy John Deere *DELETED*

Post deleted by Inspector507

 

[GreenMtnMan]

Re: Have you had warranty issues? Don\'t Buy John Deere

Wow, talk about a different take. I didn't see much if anything in this thread that bashed Muhammad or said he didn't have the right to censor posts on his own site. Are you saying I bashed him? Please quote me.

 

[JATO_RaT]

Re: Have you had warranty issues? Don\'t Buy John Deere

Well, 20K was for the tractor and as far as we know he's going good with that except he thinks it has no warranty either. It's the hoe that has a problem, a bent dipperstick who's warranty was rejected as we understand it or assume to know, because he welded to it. I agree with you though, making payments on something not working is tough, even if you may have done something to cause it or at least invalidate the warranty. It makes me think about a fella here who had a L4310 and modified many things on it. MChalkey is his name and modifying everything is his game. He put larger lift cylinders on the loader, increased from 2" to 2.5" as I recall. Had there been a problem, I'm sure the warranty would have been nullified and knowing Chalkey, he would have just dealt with it. Addressing the desire or hope to get Kubotas attention may have been a dream, I doubt manufactuers or even a dealer is going to be scanning the internet for disgruntled customers. I really would like to have heard at least the dealers take on all this. He after all is supposedly working with CW to get the warranty claim accepted from Kubota. I think there have been some great comments by many folks here, heck even Rogue has had a few. /forums/images/graemlins/grin.gif