keyman1808
Platinum Member
Glad to see it eventually all worked out.
He parked the tractor and it was running fine. Now it won't start. He has checked all the sensors, made sure the treadle was in neutral, PTO lever not partially engaged, and it still won't start. I read a little here and on another forum which pointed to the voltage regulator if all the above checked out. Still not 100% sure though.
In MY opinion, if this is true, John Deere sucks for doing this... and I hate them for it....Equipment dealers lack the same legal protections that car dealers have when it comes to paying for warranty, lemon products, etc. Our dealer associations have been trying to get us the same legal protections that auto companies have, but at this point Deere (according to NEDA) has the legislation stalled...
We have a policy that everyone gets helped, even if its to our financial detrimate...
We're kinda like a refugee camp for customers who have had poor experiences elsewhere.
It has me wondering as well. Why in the world would the first question to a potentially new customer be "Did you buy this from us?" This dealer obviously hasn't had much training in public relations or even basic sales skills.
After reading this post, this has also happened to me.
I purchased a machine from a dealer several hours away because of the price. Several issues have occured with the tractor, but the dealer closer to me says that he will do the work, but will charge me. He states that he has to charge me because the other dealer should have done it and if I want the work covered under the warranty I need to take it to the dealer that I purchased it from.
I have called the Kubota district representative and he told me the same thing.
I guess Kubota does not pay enough for their warranty work and the dealers do not want to take the hit for a machine that they did not sell.
Makes me wonder if I should not have bought GREEN!!